Privacy policy and data protection

Your privacy matters to us. Learn what data we collect and how we use it.

Introduction to our privacy policy

This privacy policy outlines how wyrenovalia collects, uses, and protects your personal information when you use our website or services.

We comply with Australian privacy laws and take steps to safeguard your data against unauthorised access or misuse.

What data we collect

We collect information you provide directly and data gathered automatically through cookies and similar technologies.

Directly provided information

  • Contact details submitted via website forms
  • Information shared during consultations
  • Feedback and service preferences
  • Correspondence with our team
  • Any documents you choose to upload

Automatically collected information

  • IP address and device data
  • Browser type and version
  • Pages viewed and site navigation
  • Time spent on specific sections
  • Cookies and analytics tracking

How we use your data

Information is used to improve our services, provide support, respond to enquiries, and comply with legal obligations.

  • Responding to client enquiries
  • Providing tailored consultation
  • Improving website functionality
  • Ensuring site security and integrity
  • Legal compliance and reporting
  • Analysing site usage trends
  • Communicating service updates

Our promise: We are committed to maintaining your privacy and use your data only for legitimate, clearly stated purposes.

When we share your data

Your information is shared only when necessary to deliver services or comply with legal requirements.

Third-party service providers

We may use trusted partners for website hosting, analytics, or support, who are contractually bound to protect your data.

Legal obligations

We may disclose your information if required by law, regulation, or court order.

Anonymous statistics

Aggregated, non-identifiable data may be used for analysis and reporting.

Your rights and choices

Australian law gives you rights over your data, including access, correction, deletion, and objection to certain uses.

  • Right to request access to your data
  • Right to correct inaccurate data
  • Right to request erasure of data
  • Right to obtain a copy of your data
  • Right to object to certain processing
  • Right to restrict processing activities

Contact us to exercise your rights or for questions about your personal data.

How we protect your data

We use technical and organisational measures to keep your information secure and minimise risks.

Technical safeguards

  • Data encryption in transit
  • Firewall and access controls
  • Secure server environments
  • Regular system monitoring

Organisational safeguards

  • Staff training on privacy
  • Access limited to authorised staff
  • Confidentiality agreements
  • Regular privacy reviews

How long we keep your data

We retain data only as long as needed to fulfil service, legal, or business requirements.

  • Kept for account management needs
  • Held for service improvement
  • Retained for client support
  • Maintained for legal obligations
  • Stored for communication preferences

Data is deleted or anonymised when no longer required.

International data transfers

Your data may be processed outside Australia. Safeguards are in place to protect it at all times.

  • Contractual data protection clauses
  • Transfers only to trusted partners
  • Compliance with legal requirements
  • Data minimisation practices

Cookies and tracking technologies

Cookies improve your experience and help us understand site usage. You can manage preferences at any time.

Types of cookies used

  • Enable site security and basic features
  • Help monitor site reliability
  • Remember your preferences
  • Support enhanced site features

Review your browser settings to manage or delete cookies at any time.

Updates to this policy

We will notify you of significant changes and update this page regularly to reflect our practices.

  • Website announcements
  • Email notifications, where possible
  • Updated policy accessible online
  • Last updated date shown on this page

Continued use of our site means acceptance of changes to this policy.

Contact about privacy

Reach out with any privacy questions or concerns about your data.

wyrenovalia

66 Clarence Street, Sydney, NSW 2000 Australia

Phone: +61272506602

Email: content@wyrenovalia.com

Policy updated August 19, 2025

Effective August 19, 2025